Wednesday, June 10, 2009

Sleepless nights . . . .

I have been on vacation from work since Sunday morning. I came home, got 3 hours of sleep and went to a Design Studio class at the LSS. I actually didn't feel too bad but my allergies were driving me crazy that day. That night I took some Benadryl. I ended up sleeping for 12 hours! I woke up on Monday around 11am. I wasn't able to get to bed early Monday night and ended up falling asleep about 5am.

Tuesday I was so tired from not having that much sleep that I ended up falling asleep during the day. I was falling asleep waiting for my comforter to be done in the laundry and decided to find another cover for my bed. I went to bed about 3am and have been laying in bed! I can't seem to get a good nights rest. GRRR!!!! It is currently 0540 and I decided to just get up for a while. Maybe I need more strawberry milk but I don't want to wake the puppy up!!!

June 9, 2009

Tuesday was a productive day even though I did sleep some of it. I have been having problems with my garage door opener which I thought it was the remote. After taking my remote to the company it came from, I found out it was working okay and giving off a signal. They did adjust the signal and thought that might help. It didn't so I needed to get either a new motor unit that is more up-to-date or get a wireless transmitter. I decided to get the wireless transmitter since it was the cheaper route. He programed it for me and then I just had to install it. He made it sound easy and it actually was! It didn't take me long and everything is working again! I am so glad to have a working garage door remote/opener! I just hope it last!

I decided to take on the Geek Squad today and try to get my money back. I went in with my receipt and explained to them that the laptop is already repaired and they didn't repair it and I would like a refund. He said just a minute and walked away for a few minutes. When he came back he had all these numbers and was typing me in a refund!!!! I was so happy that I didn't have to fight about it! I was ready . . . they should have caught this the first time around anyway.

I have fallen in love with a Mac! I really hope to be able to get a Mac laptop later this year. I need to recooperate from all the home/laptop repairs I have had to do! I am glad that a new iphone is coming out and that I will be able to get one! I was originally supposed to upgrade May 18 but I had cancelled my internet in February after Phoebe chewed up my phone. That moved my upgrade date to August which now is a good thing since I will be able to get the newest model! :-)

I really hope that I can get some sleep. I don't have too much planned for today, just hanging out at the coffee shop and preparing for an all day crop this weekend!

Hopefully, I will catch some Zzzzzzzz's soon.


Monday, June 08, 2009

The rest of the computer story

I am not happy how this story has ended and the money I have spent. I could have put a good down payment on a new computer. GGRRRR!!!!! I am seriously thinking about switching to a mac laptop. I already talked to someone about this and how I can get my windows version of Photoshop CS3 to work!

I love the PC vs. Mac commercials! I can so relate to them having a PC. I think this picture of the PC guy is the shape my laptop is in. I have only heard good things from people that use a Mac!

I dropped my laptop back off to the Computer Hospital the next day of picking it up. It was freezing up still and not letting me do anything. On Tuesday, I got a phone call that they thought that my anti-virus and spy sweeper was using a lot of CPU's to run. They wanted to remove them to see if that helps my situation so I told them to go ahead. I had the programs at home to be able to reload. Then I didn't hear anything.

I was getting concerned and called on Saturday. He was getting ready to call me to tell me I had a bad hard drive. I wasn't happy that Geek Squad didn't catch this as my service plan would have paid for this!!!! I was uncertain what to do but they had already did a ghost image of my old hard drive to a new one. I really thought they would call me first before doing anything like that. I said I wanted to call Best Buy since they should have caught this.

I call The Geek Squad and they told me they would have to run diagnostics to my laptop again. I told them I know what is wrong and they missed it the first time. They still had to run diagnostics. They couldn't guarantee me that they would replace the hard drive if the diagnostics came up negative again. I have been so upset in regards to my service plan this time. I will never buy one again from Best Buy!!!! I was getting the run around.

I decided to wait and call the Computer Hospital back the next day to give all this some thought. I had asked other people about this and what they would do and they weren't sure either. On Sunday, I had decided to let the Computer Hospital to go ahead and install the new hard drive and to forget the Geek Squad since they were giving me the run around. I now have my laptop back with all my old stuff on a new hard drive. It isn't freezing up!!! So nice! I am done with the Geek Squad!!

Since I paid for Geek Squad to repair my laptop and they never did, I feel like I deserve my money back. I have already asked them for my money back the day I picked up my laptop. The guy told me to figure out another way to back up my computer and I could bring it back on the 30 day guarantee for a restore. I didn't push the issue anymore. I am ready to push the issue since all this should have been covered under my service plan. I was too busy today and didn't get to pursue this. If I have to, I will file a complaint with the BBB for the service I received.